Slow drains
Water takes longer than usual to clear.
Standing water
A sink, tub or shower that won’t empty.
Recurring blockages
The same drain keeps causing trouble.
HELP FOR HOUSEHOLD DRAINS
Get to the source
of the blockage.
A slow sink and a backed-up shower don’t always need the same approach. Start by describing the problem.
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Kitchen sinks
Slow drainage and stubborn sink blockages.
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Bathroom drains
Blocked basins, tubs and shower drains.
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Repeat problems
A closer look when the blockage returns.
A clear next step.
01
Tell us what’s happening
Which drain, how long, and what you’ve tried.
02
Confirm availability
Agree on a suitable time for a visit.
03
Assess the drain
Discuss the blockage and the proposed work.
04
Clear and check
Complete the agreed work and check the flow.
Drain cleaning
questions.
Before you request a visit.
How much does drain cleaning cost?
The scope of the blockage, access to the drain and the work required can all affect the cost. Describe the issue when you request service so the proposed work and pricing can be discussed before proceeding.
Why does the same drain keep blocking?
Recurring blockages can have different causes. Let us know how often it happens, which fixtures are affected and what has already been tried so the problem and next steps can be assessed.
Can I request an urgent appointment?
Use the call button to discuss an urgent drain problem. Availability must be confirmed. Submitting a request does not book a visit.
What should I tell you before a visit?
Share your town, which drain is affected, when the problem started and what you have already tried. Mention whether other sinks, tubs or showers are also affected, and include your preferred timing.